Corporate business expansion

A Korean financial services company that recently expanded its operations into Southeast Asia sought our consulting services to provide cultural training to its employees. The company recognizes the importance of cross-cultural communication and wants to ensure that its employees can effectively communicate with customers and colleagues from different cultures.

Project progress: Our team provides customized cultural training that focuses on key aspects of communication, cultural differences, and business practices in the company's target market. We conduct research on our target markets and tailor training to address the specific cultural differences of these markets. We provide training in effective communication skills, including active listening, non-verbal communication and appropriate use of language in different situations. It also discusses the cultural differences that employees may encounter when interacting with customers or colleagues from different cultures. This includes topics such as attitudes towards time, hierarchies and decision-making styles.

Project results: The training program has been well received by the company's employees and is seen as an important investment in employees' career development. As a result of cultural training, companies are able to better understand the cultural differences in their target markets and employees are able to communicate more effectively with customers and colleagues from different cultures.